Terms of Service

Last updated: October 2026

These Terms of Service ("Terms") govern your use of the website and services provided by Digital Hawks Global ("we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Services

Digital Hawks Global provides digital business solutions including but not limited to SaaS development, digital consulting, data analytics, cloud infrastructure, digital marketing, and customer experience platforms. The specific scope of services will be defined in individual service agreements.

2. Account Registration

Some of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration.

3. Payments and Billing

Payment terms for our services are outlined in individual service agreements or at the point of purchase. All fees are quoted in USD unless otherwise stated. Payments are processed through secure third-party payment processors. You agree to pay all applicable fees and charges.

4. Refund Policy

Refund eligibility depends on the specific service or product purchased. Digital products and services may be eligible for a refund within 7 days of purchase if you are not satisfied. Custom development and consulting services are governed by the terms of the individual agreement. To request a refund, please contact us at contact@digitalhawksglobal.online.

5. Intellectual Property

All content, software, designs, and materials on our website and in our services are the property of Digital Hawks Global or our licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the operation of our services
• Transmit any harmful code or malicious software
• Violate any applicable laws or regulations

7. Limitation of Liability

To the maximum extent permitted by law, Digital Hawks Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us at:
Email: contact@digitalhawksglobal.online
Phone: +55 66 8436-0719
Address: Alameda Girassol, 428 - Pinheirinho, Vinhedo, SP 13289-712, Brazil
Company: Digital Hawks LTDA - CNPJ: 58.344.183/0001-42